How Can I Make My Order?

When you decide on your order and when you are ready to order, click the "Add to Cart" or "Buy Now" button and you will be directed to the order page. In this area, you can review your cart again, continue your shopping, remove or change the product from your cart. You can start creating your order by clicking the "Complete Order" button. There are two options here, you can connect to the site with facebook / gmail with the fast membership option, or you can continue shopping without creating a membership. After filling in your delivery address details, you will be automatically directed to the payment page to finalize your order. As part of the payment process, you will be able to check your order and correct your mistakes. Detailed information about the product you have ordered will be sent to you by e-mail. Thus, your order will be completed.

What are the payment options? How secure is your website? While completing your shopping, you have payment options of; cash payment at the door, credit card payment at the door, credit / debit card and money transfer. WorldMetalArt site security is managed very seriously. We use 128 bit SSL security software on our site. This means that your card payment information is encrypted. An HTTPS prefix and a small padlock will appear on the top left of your browser. The bank from which you bought your credit card can also perform security checks. If your card is rejected, please contact your bank.

When can I receive my order?

We deliver your orders to cargo within 4 days. Packages will arrive estimately in 3 working days. All overseas orders are shipped via DHL, ARAMEX with a tracking number. Delivery times may vary from country to country. Delivery time is maximum 1-10 business days for all countries. All domestic orders are sent with ARAS, Sürat, MNG Cargo with a tracking number. Delivery time is mostly 1-3 business days. Please note that the estimated delivery intervals given on the website are not guaranteed. These time frames are used to inform our customers of the estimated delivery date and should not be viewed as 100% accurate. WorldMetalArt cannot be held responsible for delays due to courier issues. If your order is lost, you will receive a phone call from the shipping company telling you what to do next. Please note that items shipped by DHL, TNT or UPS usually arrive within 3-8 days, and only shipments still undeliverable after 15 business days are officially classified as lost.

Will I pay the shipping fee? No, all the items have free shipping. What will I do if I don't like my order? As WorldMetalArt, we are sure that you will be satisfied with your order, but if you change your mind, please read our return and exchange policy. In addition, our customer support service is always an email away! You can send an e-mail to [email protected] for your questions.

Do you have wholesale? You can send us an e-mail at [email protected] which products you are interested in. We will contact you as soon as possible about our products and prices.

Do you produce custom design? You can apply for special designs with your request and drawing files via [email protected] According to the details and dimensions of the design, a price offer is prepared, not less than a certain quantity, and production is made according to your approval.

Can I change my address after placing my order? Before your order is shipped (99% of orders will be delivered to cargo on the next business day.) You can contact us by e-mail at [email protected], via our social media accounts or by Whatsapp number +90 530 159 99 85. What is the material of the products?

Our products are made of high quality steel. Hangers are made of 304 stainless steel. How can I track my order?

After your order is confirmed, you can track your order with the shipment tracking number we sent to you.
Çerez Kullanımı