Under the one-week return and exchange guarantee, the customer can return the product within 14 days of from the time product is received.

If the reason for the return of a product is technical failure or defect of the product, WorldMetalArt will make a replacement or refund with another product as much as the product's price. If the reason for the return is "dislike", the refund or exchange amount with another product will only be the amount of that disliked product, and the product price will not cover the payments. When the product is returned, the shipping cost of the return belongs to the customer.

In the return process, the products must be unused and returned with their original packages. In addition to all returned products, free or promotional products sent as part of the order, if any, must also be returned.

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